What Our Patients Say
Real reviews from real patients. Follow their stories, from a nervous first visit to forty years of check-ups, then read every review or leave one of your own.
- 543 5-star reviews
- 41 4-star reviews
- 30 3-star reviews
- 20 2-star reviews
- 13 1-star reviews
What patients mention most
- Friendly19
- Put at ease16
- Professional15
- Would recommend12
- Great with children7
- Kind & gentle7
Number of our Google reviews that mention each.
Your Journey With Us
In our patients’ own words, from the first appointment to a lifetime of care.
First visit
Nervous? You’re in good hands
Plenty of our patients arrive anxious, often after a bad experience somewhere else. This is what they found when they walked through our door.
In the chair
Gentle, careful treatment
Clear explanations, a gentle touch and dentists who take their time, even when you need to see us at short notice.
The whole family
Children who are happy to come back
Parents tell us their children now look forward to seeing the dentist, including some who used to be scared.
Years later
Patients who stay for decades
Some of our patients have been coming to us for 15, 20, even 40 years.
Every review
In their own words
Every other Google review with something to say, newest first.
Very good as always
Been a customer a long time , the guys at Thistledene always squeeze me in when needed .
When you have tooth ache this is vital
Friendly & welcoming staff , made me feel at ease
I’ve recently joined Thistledene and was really impressed with the service I received. Sam, the dentist was really welcoming and reassuring. The reception team are both friendly and professional. I would recommend to friends and family 👍
Very surgery Scott’s top man recommended surgery to every one I now
Friendly staff and very professional care. I felt completely at ease and well looked after. Would definitely recommend 😊🦷
A professional and friendly practice.
Very good customer service from the wonderful reception staff
The best dental practice, great friendly staff and the work is second to none.. thanks Ian and your team👌
Great dentist really helpful and friendly
Nice friendly staff, receptionists very helpful. Professional through check up
Excellent place to visit -
I know what you're thinking, no one wants to visit the dentist! But honestly the whole team are amazing. Everyone listens to your needs, they all remember the small details, they are all great to have a laugh with and importantly they're all fabulous at their job.
I cannot fault anything ! The best customer service and the best dental care 😊
An excellent friendly service, very professional, nothing like the dark ages of dentistry back in the 1950s!
Lovely dentist, always good appointments with him. Unfortunately very rude receptionist who doesnt provide accurate information and doesn’t help patients who are struggling with filling in forms.
Friendly front of house staff. Lovely atmosphere. Always know exactly what is going on when i see my dentist so feel very reassured. Would recommend.
Scott and his team are fabulous.
Professional and caring practice. Very polite team, that is always looking to give outstanding service and advise to all their patients. Nothing is ever a problem. Comforting atmosphere especially when dealing with children. I have no hesitation to fully recommend.
Thank you.
I’ve always had a really positive experience at Thistledene. The team are always friendly, professional and make each visit stress-free. What also stands out most is how great they are with kids and my children enjoy going, which says a lot! Dr Greenslade is kind, skilled and diligent. I’d definitely recommend them to families looking for a reliable and welcoming dentist.
Scott is really reassuring. I’m not a big fan of getting my teeth looked at, but I trust him and don’t think I’ll ever use another dental practice again!!
Really professional and friendly staff, a clean environment, and great attention to detail. They made me feel comfortable from start to finish. Definitely recommend!
Great dentist. Really rude receptionists.
Exceptionally rude glorified receptionist that makes excuses for the current state in the dental crisis. Pleased to hear they do not accept NHS patients, if the practice is as bad as the reception service then we have possibly dodged a bullet.
Great team and very professional and friendly.
Fantastic friendly dentist, Scott has been amazing looking after me and my families dental health
Mr Greenslade is a brilliant dentist! So kind & gentle. best dentist I've seen!
Dr Erbetta is a great dentist, he is so kind & I feel he really cares about patients.
The receptionists are really friendly & helpful. Nothing is a problem!
Great experience every time I go. Thank you.
Fantastic. My kids love them. So perlite and easy to talk to.
Excellent practice with top quality staff in all positions.
Beyond Google
Kind words from elsewhere
Feedback we have received in letters, NHS and CQC surveys and on Facebook.
“This is a fantastic dental practice, friendly and reassuring. My daughter and I have been looked after by Scott for the last 4 years and neither of us would go anywhere else. Would thoroughly recommend”
“Thank you so much for all the dental care you gave my mother and particularly for being so kind in her later years as she became a little more frail. I know she was very pleased with the upper and lower plates you had made her a few years ago which enabled her to smile with confidence”
“I have been registered with this dental practice for many years and have always found it very professional. I have had several treatments in the past years and have always been treated with respect by all staff. This is a very safe and hygienic practice with caring staff, with all treatment being discussed and completed to my satisfaction”
“So glad I found this surgery. I am a nervous patient and I have the best dentist ever! All the staff are welcoming and friendly. The surgery is bright, airy and super clean. Had to have a broken tooth removed today, so was more nervous than usual, (stupid I know!!). Dentist was amazing every step of the way. Thank you everyone”
“Staff are always very friendly and accommodating. Actually, a joy to come to the dentist! Thank You!”
“The whole team is outstanding, the dentists, nurses, hygienists receptionists, and everyone else. I can’t thank the practice enough for their care”
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Find Us
Find Us
Contact Details
Thistledene Dental Practice
- 65 Parkstone Road, Poole, Dorset, BH15 2NZ
- 01202 675370
- reception@thistledenedental.co.uk
- Facebook Profile
- Google Profile